Monthly Archives: January 2013

Frequent Flyer Follies

The story continues…

I contacted Aeroplan on 28th November.  Still little progress, but the agent (Mark) said all outstanding miles would be posted to my account by 12th December.  I’m skeptical, of course.

Turned out I was correct.  I waited for the new year before contacting Aeroplan again.  This time, I’m told that Mark couldn’t possibly have any idea about when these miles would be credited.  This time, I’m told to wait ten weeks from the time I spoke with Mark, so my next call time will be 7th February, unless, for some remote reason, the two remaining flights actually get taken care of.

Since I stated this process last September, the majority of the small flights have been credited.  I’d give up, except one flight is worth 5,600 miles – far too much to let go.  Aeroplan puts the reponsibility entirely with Egypt Air.

I’m left with these two flights, one in August, one in September outstanding

  • JFK – CAI
  • ABS – CAI

Next week, I have five flights scheduled on United, another Star Alliance partner.  I’m wondering if I’ll have the same problems?