The adventure continues…
In the previous two days, I have received two emails from Aeroplan, both declining to credit my account for flights previously taken. The two letters listed ten flights (!). Although it is possible I mistakenly submitted my claim twice, the letters list ASW-ABS (same flight, ticket) five times and ABS-CAI (same flight, ticket) five times.
Each items says Egypt Air has no record of a passenger using my name.
Now that I have the email address, I’ll submit copies of my eTicket and boarding passes for consideration.
That means the following flights are under review to credit my Aeroplan account.
I don’t have a lot of faith in a system that immediately denies your claim, saying you were never on the flight. This happened with the YYZ-ORD flight. To prove my claim I needed a copy of the eTicket. Air Canada, which denied that I was on the flight sent me a copy of the eTicket two days later.