Frequent Flyer Follies

 

The adventure continues…

In the previous two days, I have received two emails from Aeroplan, both declining to credit my account for flights previously taken.  The two letters listed ten flights (!).  Although it is possible I mistakenly submitted my claim twice, the letters list ASW-ABS (same flight, ticket) five times and ABS-CAI (same flight, ticket) five times.

Each items says Egypt Air has no record of a passenger using my name.

Now that I have the email address, I’ll submit copies of my eTicket and boarding passes for consideration.

That means the following flights are under review to credit my Aeroplan account.

  • ORD-YYZ
  • JFK-CAI
  • ASW-ABS
  • ABS-CAI
  • CAI-ABS

I don’t have a lot of faith in a system that immediately denies your claim, saying you were never on the flight.  This happened with the YYZ-ORD flight.  To prove my claim I needed a copy of the eTicket.  Air Canada, which denied that I was on the flight sent me a copy of the eTicket two days later.

 

 

 

 

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